Refund Policy
💰 Refund Policy
Thank you for shopping with Mulse!
We take pride in crafting every product with care. However, if you're not satisfied with your order, we're here to help.
⏳ Refund Validity
You can request a refund within 24 hours after delivery of your product.
✅ Eligibility for Refund
To be eligible for a refund:
- The request must be made within 24 hours of delivery.
- The item must be unused and in its original condition.
- You must provide proof of purchase (order number or receipt).
- Valid reason for return must be shared (e.g., damaged product, wrong item received, etc.).
❌ Non-Refundable Items
- Custom or personalized products
- Products damaged due to misuse or handling error after delivery
- Requests made after the 24-hour window
🔁 How to Request a Refund
Please email us at Support@mulse.in or call us at 9021285801 with your order details and reason for the request.
Once your request is reviewed, we will notify you of the approval or rejection of your refund.
💸 Refund Process
If approved, the refund will be processed to your original payment method within 5–7 business days.
If you have any questions about our Refund Policy, don’t hesitate to reach out.
